Privacy Policy

By using our services or submitting information through our Jobber work request form, you consent to the collection and use of information in accordance with this policy. If you do not agree with any terms in this policy, please do not use our services.

We collect information that you provide directly to us through:

We use the collected information to:

• Provide accurate quotes for window cleaning services
• Process your service requests and schedule appointments
• Communicate about your service details and timeline
• Send service updates and status notifications
• Respond to your inquiries and support requests
• Improve our services and customer experience
• Send important updates about our services (with your consent)

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this privacy policy.

Your information may be shared with:

• Jobber - Our business management platform that processes and stores work request form submissions. Jobber's privacy practices are governed by their own privacy policy. When you submit a quote request through our Jobber form, your information is processed by Jobber on our behalf. You can review Jobber's privacy policy at getjobber.com/privacy-policy
• Service providers who assist in service execution
• Professional contractors working on your project (when applicable)
• Legal authorities when required by law or to protect our rights
• Third-party service providers for website hosting and email delivery

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete it in accordance with our data retention policies.

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

We may use third-party services to assist with our operations, including website hosting, email delivery, analytics, and business management. These services are subject to their own privacy policies and we are not responsible for their actions. We encourage you to review their privacy policies to understand how they handle your information.

Jobber Integration: Our quote request form is powered by Jobber, a third-party business management platform. When you submit a work request through our Jobber form, your information is collected and processed by Jobber on our behalf. This includes your name, contact information, service details, and any other information you provide in the form. Jobber stores this information securely and enables us to manage your service requests, schedule appointments, and communicate with you about our services.

For more information about how Jobber handles your data, please review their privacy policy at getjobber.com/privacy-policy.

We use Google Analytics to monitor and analyze the use of our Service. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You have the right to:

• Access your personal information
• Request corrections to your information
• Request deletion of your information
• Ask questions about our privacy practices
• Withdraw your consent at any time
• Opt-out of marketing communications

We may update this policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by email or through a notice on our website. The "Last Updated" date at the top of this page indicates when the policy was last revised.